Customer Care

Care for your customers on their favorite channels.


Your goal is to solve problems before they arise. Online solutions have been a boon for cost cutting, but with increasing mobile consumption you have to find new ways to care for your customers. Allow them to choose how they interact with you by supporting their preferred channels. With alerts delivered via SMS, voice, and social app messaging (OTT), you’ll be able to please your customers while better utilizing your agents.

Recommended Resources

Tata Motors - Mobile Service Enablement

mGage India enabled TATA motors to use text messaging to distribute offers and generate new leads for the dealerships. Solution included…

HDFC Bank - Mobile Customer Service

mGage India mobilized HDFC’s customer service through a SMS-based alerts program. Solution included: API integration for critical messaging …

ICICI Prudential - Mobile Customer Service

mGage India helped simplify ICICI Prudential’s customer service update and information dissemination processes for both employees…